Shipping Policy
Free Shipping Made Simple at LoomSigns
Enjoy free ground shipping on orders over $100 anywhere in the contiguous U.S. (Just a heads up, this doesn't apply to oversized items with any side over 36 inches or orders that require freight shipping. Those big guys need special handling!)
When you check out, we'll show you an estimated delivery date so you know exactly when to expect your order. Once it ships, we'll send you a confirmation email with tracking details. You can keep an eye on your order's progress through the “Orders” tab in your account. If you checked out as a guest, no worries, we'll send all updates straight to your email.
Need your order faster? We offer express shipping for speedier delivery, or you can skip the wait entirely with free local pickup at our Burbank, CA facility.
When you check out, we'll show you an estimated delivery date so you know exactly when to expect your order. Once it ships, we'll send you a confirmation email with tracking details. You can keep an eye on your order's progress through the “Orders” tab in your account. If you checked out as a guest, no worries, we'll send all updates straight to your email.
Need your order faster? We offer express shipping for speedier delivery, or you can skip the wait entirely with free local pickup at our Burbank, CA facility.
A Few Helpful Notes:
Production and shipping times depend on your order's size, complexity, and how quickly we can get your design finalized. If your artwork needs adjustments or is low-resolution, it might take us a little extra time to make sure everything looks perfect. And if you're ordering from Canada, keep in mind that customs fees may apply.
Shipping costs vary based on product size, weight, and your location. The farther the distance, the more it might cost, but we always aim to keep things fair and affordable.
Ready to get started? Place your order today, and we'll take care of the rest!
Shipping costs vary based on product size, weight, and your location. The farther the distance, the more it might cost, but we always aim to keep things fair and affordable.
Ready to get started? Place your order today, and we'll take care of the rest!
Frequently Asked Questions
How can I track my order?
- Once your order is shipped, you’ll receive a confirmation email with tracking information. You can also check the status of your order in your LoomSigns account. Guest users will receive tracking updates via email.
Can I change my shipping address after placing an order?
- If your order hasn’t entered production or shipped yet, we may be able to update the address. Contact our customer service team at [email protected] or call us at 844-388-2422 as soon as possible for assistance.
My package is marked as delivered, but I haven't received it. What do I do?
- We recommend contacting the shipping carrier to work out the details of when the delivery was carried out, as they will have proof of delivery. We do recommend that you be available to receive your package in person. If the package is missing, contact our customer support and your shipping carrier for further help.
Do you ship to P.O. Boxes?
- We do not currently ship to P.O. Boxes. Please provide a valid physical address at checkout to ensure successful delivery.
Can I ship items to multiple addresses?
- We don’t support splitting shipments between multiple addresses in a single order. To ship to different locations, please place separate orders for each address.
What happens if my order arrives damaged?
- If your order arrives damaged, contact our support team right away with photos of the item and packaging. We’ll investigate and work to offer you a solution.
Do you ship on weekends or holidays?
- We process and ship orders on business days only. Weekends and holidays are not included in production or shipping timelines.
How can I contact customer service regarding my shipment?
- You can reach out to our customer support team via email at [email protected] or phone at 844-388-2422.